Terms and Conditions

Payment
Payment or Deposit required to start an order (non-refundable). We accept PayPal for payment.

Turnaround Time
Production time 2 days then shipping time. so please allow approx 4-7 days for delivery.

Please submit these requirements at least 7 business days prior to your deadline. If we do not receive these requirements within the time frame, your order is subject to be delayed.

Requirements:
-Finalized Artwork
-Finalized Garment Selection (style, quantity, size, and colors)
-Payment

Customer responsibility:
Throughout the process of an order, various issues can pop up regarding the artwork or garments that you will need to address. (For example: if a certain garment color is out of stock, we would contact you and ask for an alternative option.) If we do not hear from you and do not resolve these issues in a timely manner, the turnaround time can be subject to delays.

In cases where our distributors have back ordered or discontinued certain garments, we can offer substitute garments for the out of stock items, or we can wait until the stock is replenished. Please keep in mind that turnaround time may be affected, resulting in delays.

Artwork
With every order, we will provide a digital mock up and 1 revision. If additional mock ups are needed, the hourly artwork fee will be applied. It is the customer’s responsibility to check the mock up for any misspellings or other errors. This especially applies to designs that have a list of names. If everything looks right, please confirm with us that the artwork is ready for print. If we do no hear from you in a timely manner, the turnaround time can be subject to delays.

Digital mock ups give a general idea of what the product will look like, but do not exactly translate to the final product. If you have specific dimensions, Pantone colors, and print placement details in mind, please let us know. With these parameters, we will do our best to get as close as possible. If these details are not given to us, we may use our best judgment and will not be held responsible.

Screen Setup
We do not charge setup fee.

Terms and conditions are subject to change without notice.

Return Policy
Returns are not excepted do to this are custom printed shirt with your message.